Depending on the weather conditions and fruit availability, fruit orders usually ship within one week or sooner. Expedited shipments will go out on the next available truck.
Note: We often make varieties available later than our variety calendar shows. If a variety is chosen that is beyond its typical availability date, it may take a bit longer to ship since we only visit that grove one day per week. (Example: Temple Oranges ordered after March 15 are often still available but we only pick them one day each week.)

Your order should arrive within 5-7 business days east of the Mississippi and 7-10 business days west of the Mississippi from the day it ships.

We make every effort to have your order arrive close to your requested arrival date. However, when shipping fresh citrus, particularly Honeybells, there can be delays for reasons beyond our control (mostly Mother Nature). Although rarely necessary, we reserve the right to substitute with varieites or items of equal or greater value.

ORDERS PLACED BY THESE DATES SHOULD ARRIVE IN TIME FOR THE HOLIDAY.

*Exceptions include Non-Citrus Items and packages shipping to western states.
Please order at least one week earlier.

**Please order gift baskets at least 3 days earlier.

***CHRISTMAS FALLS ON A MONDAY THIS YEAR THEREFORE: "Probable by Christmas week"
displayed in shopping cart means arrival on or before DEC 30.

Note: Destinations in the Pacific NW typically take the longest in transit.
Destinations east of the Mississippi are the easiest to make.

Sharon's homemade fudge is one non-citrus exception that is also still O.K. by Christmas order deadline.

If you provided an accurate email address a notification of shipment along with tracking number will be emailed to you.

Tray Packing Example

(Depends on fruit size and variety. See Approximate Fruit Counts below.)

*Shipments to AZ, CA, LA, & TX require special foam packaging that may reduce pieces/weights per pkg.

We do not include any invoices, vendor advertisements or catalogs in our shipments. If the order is for yourself you will receive a Thank You card for your order. If the package is for a recipient a gift card will be included containing your special message to them. The reverse portion of the card allows you or your recipient to answer a few short questions regarding the shipment received. These cards should then be returned to us. Our Customer Service Department reads each one and acts accordingly if necessary.

Gifts to recipients will show your name on the outside of the box along with their name and address
.

Call our Customer Service Department at 1-888-617-6703 to receive a catalog or email us at Custserv@alsfamilyfarms.com to request one be mailed to you.